How We Help – Medhealth Partners

We Help You Modernize

We help providers avoid and eliminate inefficiencies, increase margins, help plan, develop and deploy solutions that make providing care easier and more efficient. Healthcare managers look to MedHealth Partners for counsel and guidance to improve strategies and get control of their financial wellbeing. Our experienced team of operators aren’t consultants. We are seasoned healthcare leaders who have lead organizations across the healthcare arena. Our real-world and practical experience is put to work across our portfolio of solutions.

We help you collect through Revenue Cycle Management and Business Office Solutions

So you provided an amazing experience for your patients but your finding it a challenge to collect for the services you performed. MedHealth Partners offers a full service revenue cycle management solution to help improve and accelerate your collections so you can get paid fairly and in a timely manner. Billing and collecting insurance claims can be a challenge. Getting claims on file, getting stuck on an endless hold cycle or even getting stuck with an unjust denial for a service that should rightfully be paid – these are some of the many roadblocks our clients face. Our team of revenue cycle experts is here to help across the revenue cycle spectrum. We help properly bill insurance claims, find hidden coverage, increase revenue lift, and accelerate A/R days for our clients. If your margins are shrinking, you’re A/R days are extending, and you need help, our team of experts are here to diagnose and right the ship.

Healthcare organizations face decreasing rates of revenue growth and every dollar earned should be collected. Creating and managing a team of revenue cycle experts presents challenges due to increased labor costs, maintaining talented and dedicated associates, and staying up with the ever-evolving mousetrap payors create to prevent and slow down reimbursement. Our Revenue Cycle Management and Business Office Solutions help providers shoot the gap by managing the entire billing function, providing real and material claims follow-up, and dedicated and laser-like focus on denials management so every dollar earned is collected.

We help Map out the Patient Experience and Increase Referrals

Whether you run your operations from an Excel spreadsheet or from a large Electronic Healthcare Record (EHR) tool, it’s critical to understand how your operation impacts the patient journey and experience. Our team of experts help track and provide a roadmap to clear the noise and better understand the data points that go into the decision-making process for patients to ensure each encounter becomes a lifelong client.

We leverage data-driven decisions to provide sound digital marketing solutions to help attract and maintain your patient population and referral sources. We are experts on web design, search engine optimization (SEO) and Pay per Click (PPC) advertising. We help you identify ways to nurture and develop sustainable referral sources in an ever-evolving and demanding digital world.

Call Center Operations

Whether your practice is growing or you’re looking to improve and scale your customer service office or lead intake solution, we are here to help. MedHealth Partners has deep experience in running call centers, developing effective phone trees, creating and monitoring customer service, and outsourcing to our U.S. based operations center. Increased customer satisfaction isn't the only benefit providers realize through partnership with MedHealth Partners. We also help lower operating costs and reduce revenue risk by increased and dedicated lead nurturing agents with custom client based protocols. We also run our operation 24/7/365 so if you are looking for a call center solution at all hours of the day, we can help.